Privacy Policy

Last updated: {date}

Introduction

BetaBox Labs ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent When you have given us explicit consent to process your personal data for specific purposes, such as subscribing to our newsletter or submitting a contact form.
  • Legitimate Interest When processing is necessary for our legitimate business interests, such as improving our services and website, provided these interests do not override your rights.
  • Contractual Necessity When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

Information We Collect

Information You Provide

We collect information that you voluntarily provide to us when you use our website or contact us.

  • Contact information such as your name, email address, and phone number
  • Company name, job title, and business details
  • Project descriptions, requirements, and related documents
  • Messages, feedback, and other communications you send to us

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns.

  • IP address and approximate geographic location
  • Browser type and version
  • Device type, operating system, and screen resolution
  • Pages visited, time spent on each page, and navigation paths
  • Referring website or source that led you to our site

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Improve our website, services, and user experience
  • Send you newsletters, marketing materials, and updates with your consent
  • Analyze website traffic and usage patterns
  • Detect and prevent fraud or other harmful activities

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through our cookie consent banner.

Third-Party Services

We use the following third-party services that may collect and process your data:

  • Google Analytics Used to analyze website traffic and usage patterns to help us improve our website.
  • Google reCAPTCHA Used to protect our forms from spam and abuse by verifying that submissions come from real users.
  • Google Calendar Used for scheduling consultations and managing appointments with our team.
  • Resend Used to send transactional and marketing emails on our behalf.
  • Facebook Pixel Used to measure the effectiveness of our advertising on Facebook and Instagram.
  • LinkedIn Insight Tag Used to track conversions and retarget website visitors through LinkedIn advertising.

Each third-party service has its own privacy policy governing the use of your information.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Specific retention periods include:

  • Contact Form Submissions Retained for up to 2 years after your last interaction with us.
  • Resource Download Information Retained for up to 1 year after download.
  • Analytics Data Retained for up to 26 months as configured in our analytics platform.
  • Cookie Preferences Retained for up to 1 year from the date of your last preference selection.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Request a copy of the personal data we hold about you
  • Request that we correct any inaccurate or incomplete data
  • Request that we delete your personal data
  • Withdraw your consent at any time where we rely on consent to process your data
  • Opt out of marketing communications at any time
  • Request a copy of your data in a structured, machine-readable format
  • Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided below. hello@betaboxlabs.dev. We will respond to your request within 30 days.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. We do not sell personal information.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at hello@betaboxlabs.dev.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.